39-year old mother of three Lucy Ashen has been living in her London apartment for 21 years. She knows that her elderly neighbor of seventy and something lives all alone, doesn’t have anyone to take care of her and has completely isolated herself. Plus, the woman has a mental illness. Lucy has tried numerous times to invite herself in just to check on her neighbor without success. Then she finally gained her trust and the woman let her in. Lucy was in a state of shock after seeing her apartment.